Tracking order
Thank you for choosing SojuPulse for your gaming and tech essentials. We are committed to keeping you informed about your purchase every step of the way.
Once your order is processed and shipped, you will receive a shipping confirmation email at the address used for your purchase. This email contains your unique tracking number and the name of the carrier responsible for delivery.
How to Track Your Order
- Locate the shipping confirmation email sent from [email protected].
- Find your tracking number within the email body.
- Use one of the methods below to check your package status:
- Carrier's Website: Visit the official website of the shipping carrier mentioned in your email (e.g., DHL, FedEx, UPS, USPS) and enter your tracking number in their tracking tool.
- Universal Tracking Platform: For a convenient, multi-carrier solution, we recommend using a reliable third-party service.
Recommended Tracking Service
For a comprehensive view of your package's journey, you can use the following trusted platform:
17Track is a widely-used global package tracking platform that supports numerous postal and courier services worldwide.
How to use 17Track:
- Go to https://www.17track.net/en .
- Paste or type your tracking number into the main search field.
- Click "Track" or press Enter. The site will automatically detect the carrier and display the latest status and location updates for your parcel.
Note: Tracking information may take 24-48 hours to update in the system after the shipping confirmation is sent.
Need Further Assistance?
If you encounter any issues with your tracking number, do not see updates for an extended period, or have any other questions regarding your shipment, our support team is here to help. Please contact us via email at [email protected]. Please include your order number for faster assistance.
We appreciate your business and hope you enjoy your new gear!